Help & Resources

Marriott's Group Commission Portal has three types of access:

• Administrator:  This access is typically assigned to the person who manages financial operations for your organization. The Administrator has access to all Group Commission Portal features including the ability to manage Group Commission Portal access for other users. If your organization does not have an Owner/Verified Administrator established with ARC/IATA/CLIA, users will be unable to gain access to the Group Commission Portal until one is established.
• Co-Administrator:  This access can only be granted by the organization's verified Administrator and has the same access as an Administrator.
• Delegate:  This access may be granted by the organization's verified Administrator or Co-Administrator, and can view commission statements, search commissions, and submit commission inquiries. Delegates are not authorized to sign-up for, modify and/or cancel direct deposit, or manage access to the Group Commission Portal for other users.

Marriott International serves as a central processor and facilitator of consolidated group commission payments for all industry-accredited U.S. and Canadian group intermediary partners across more than 8,500 hotels globally. Commissions are scheduled for release 45 days after the event departure

For group intermediary partners located outside the U.S. and Canada, commission payments are paid and supported by the hotel contracting the business.